Privacy Policy

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At Leverage Solutions LLC, we are committed to protecting your privacy and ensuring that your personal information remains secure. This Privacy Policy outlines how we collect, use, and protect your information when you agree to receive SMS/MMS communications from us.

1. Information Collection and Use

When you opt-in to receive SMS/MMS communications from Leverage Solutions LLC, we collect the necessary contact details, such as your phone number, to facilitate our messaging services. This information is used solely for the purpose of delivering the requested SMS/MMS content and is not used for any other purposes.

2. Data Protection

We prioritize the protection of your personal information and implement appropriate security measures to safeguard it from unauthorized access, disclosure, alteration, or destruction. Your personal data is stored securely and is accessible only to authorized personnel who require it to fulfill their duties.

3. No Sharing or Selling of Personal Information

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. Your data is solely used for the communication services you have agreed to receive from us. We do not share your information with external organizations or entities.

4. Compliance with Regulations

Our privacy practices comply with applicable regulations and requirements set forth by Mobile Network Operators. We are dedicated to ensuring that your personal information is handled with the utmost care and in accordance with legal standards.

5. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be communicated through our website or other appropriate channels. We encourage you to review this policy periodically to stay informed about how we protect your information.

6. Non-sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. SMS Opt-In

- We collect SMS consent via clear opt‑in actions (form, checkbox, or text keyword) and may verify numbers with a confirmation message.

- We use numbers only to send the message types you agreed to (promotional, transactional, alerts).

- Each SMS includes opt‑out instructions (e.g., reply STOP). You can also opt out in account settings or by contacting support.

- We share numbers with service providers only to deliver messages and retain consent records as required.

8. User Rights: Access & Deletion

- You can request a copy of your data or ask us to delete it via your account settings, our privacy form, or by emailing info@leverage-solutions.com

- We’ll verify your identity, acknowledge requests within ~5 business days, and respond/complete within 30 days (exceptions may apply for legal or operational reasons).

- Some data may be retained if required by law or to complete transactions; refusal reasons will be explained.